Refund policy

Thank you for shopping at Diamond Care Infotech W.L.L.

If, for any reason, you are not entirely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms apply to any products you have purchased with us.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply whether the words are used in singular or plural form..

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Diamond Care Infotech W.L.L,

Shop 01. Building, 112 Alpha - Road 61, Muharraq 207.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Diamond Care Infotech W.L.L, accessible from www.dcibh.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You have the right to return, exchange, or cancel your order within 2 days of receiving the products by providing specific reasons for doing so.

The deadline for canceling an order is 2 days from when you received the goods or when a third party, other than the carrier, takes possession of the delivered product.

To exercise your cancellation right, you must notify us of your decision clearly. You can do so by:

- Sending a WhatsApp message to: +97333754141

- Calling us at: +973 17671504

We will refund you within 5 days of receiving the returned goods using the original payment method without any additional fees..